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 How to Book an Appointment

 

Booking with us is simple and flexible. You can:

 

• Call or email us directly by clicking on the buttons above
• Use our online booking system (available once you're an existing client)

 

All appointments are confidential and tailored to your individual goals.

 

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 Rebates & Referrals

 

You do not need a GP referral to see us. However, if you obtain a Mental Health Care Plan from your doctor, you may be eligible for a Medicare rebate of $96.65 per session, for up to 10 sessions per calendar year with a registered psychologist.

 

Other funding options include:

 

• Private health insurance – check your policy for psychology rebates
• NDIS funding – if approved, your package may cover psychological services
• WorkCover-Please bring the relevant documents

 

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Standard Appointment Fees

 

Service Type	Duration	Fee	Notes
Psychologist	50 mins	$235	Concessions available for hardship cases
Counsellor	50 mins	$155	Concessions available for hardship cases

 

 

 

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Initial Appointments

 

Child & Family Consultations

 

• The initial session is for parents only (50 mins, $245)
• Includes intake forms, referral details, and relevant questionnaires
• Where possible, both parents should attend
• Subsequent sessions (for the child) are $235

 

If seeing a counsellor, the initial parent session is $155.

 

Please bring any relevant documentation, such as:

 

• Teacher reports
• Developmental assessments
• Reports from other professionals

 

Couples & Relationship Counselling

 

• Initial session: 50 mins, $255
• Follow-up sessions: $245
• Designed to explore relationship dynamics and set goals collaboratively

CANCELLATION POLICY (this is enforced)

 

 

Your time is valuable, and we appreciate that you recognize the value of ours as well.

Please be aware that significant time and preparation go into each session by your clinician. Unfortunately, when a session is cancelled on short notice, it is often too late to fill the spot, even though another client may be in need of that time.

To avoid cancellation fees, we kindly ask that clients either reschedule, opt for a telehealth appointment, or cancel at least two business days before their scheduled appointment. Thank you for your understanding and cooperation.

 

To notify us of a change to your appointment, please email or call 0401 741 170. You can also cancel/reschedule the appointment in the booking confirmation email. Simply click on the link.

 

We understand that sometimes circumstances are beyond your control; if you think you require special consideration, please contact us or speak to your psychologist.

 

 

Where applicable this cancellation fee will be automatically debited from your nominated credit or debit card on the day of the cancellation.

  

Cancellation Period

2 Business days prior, the Cancellation Fee is $55 

1 Business day prior is 75% of the consultation fee

Same day or non-attendance is 100% of the consultation fee

 

We appreciate your support in helping us offer timely care to all clients.